When Does LPO Become “Me Too”?

201207131335.jpg Another day, another announcement that a big organisation – Lloyds Banking Group in the UK – is encouraging (or actually mandating) that their law firms have an LPO solution. As ever, a short headline on the UK’s Legal Week leads to many questions, such as:

1. What will happen if the law firms do not have an LPO solution?

2. Are Lloyds asking the wrong questions – having a Legal Outsourcing solution sounds fine, but what if it is only being used tactically, not strategically?

3. Is LPO no longer a differentiator – but a basic hygiene factor?

4. Why are these announcements leaking out for UK corporates, not US corporates?

5. How quickly can a law firm get a Legal Outsourcing solution in place if they don’t have one already?

6. Why are corporates only now “encouraging” legal outsourcing – the legal outsourcing companies have been around for a few years?

And I could go on.

For me the key thing to question is why any law firm in 2012 does not have a Strategic Legal Outsourcing approach embedded in the DNA of their business. By “Strategic Legal Outsourcing”, I mean a firm-wide demarcation between value-add activities (retained and carried out by skilled, experienced staff) and non-value add activities (carried out by lower cost resources, probably offshore, and likely by a third party).

There was a time when not having a clear LPO strategy was the norm. At least in the UK, it feels that not having an LPO strategy is becoming the exception. However, there are still very few firms that have adopted a strategic approach to Legal Outsourcing – they are the ones that will continue to have LPO as a differentiator within a long term change in their approach to doing business.

If you want to move from Tactical use of LPO to gaining value from Strategic LPO contact us directly at [email protected] to organise a free 30-60 minute conversation with one of our experts.

Allen and Overy, Arps, Baker and McKenzie, Biggart Baillie, Brodies, Bruckhaus Deringer, Cleary Gottlieb Steen and Hamilton, Clifford Chance, Dickson Minto, DLA Piper, Dundas and Wilson, Freshfields, Gibson Dunn, Greenberg Traurig, Jones Day, K L Gates, Kirkland and Ellis, Latham and Watkins, law firms, Legal BPO, Legal Outsourcing, legal outsourcing companies, legal outsourcing firms, Legal Process Outsourcing, Legal process outsourcing uk, legal processing outsourcing, Lewis and Bockius, Linklaters, LPO, Maclay Murray and Spens, Mayer Brown, McGrigors, Meagher and Flom, Morgan, outsourcing, outsourcing legal work, Shepherd and Wedderburn, Sidley Austin, Skadden, Slate, Sullivan and; Cromwell, Weil Gotshal, White and Case

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