It’s Official – Law Schools Even Slower Than Law Firms

   It’s a story from Australia but every single law school in the world should be reading this. Full credit, with distinction, for Stephanie Quine and Lawyers Weekly for this the article below. Read it, but the crux of it is – law schools are even slower than law firms to catch up on the [...]

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What Law Firms (esp BLP) have to learn from British Airways

  • What Law Firms (esp BLP) have to learn from British Airways
  • What Law Firms (esp BLP) have to learn from British Airways

http://www.legalweek.com/legal-week/news/2280269/blps-lawyers-on-demand-hires-ft-gc-for-practice-development-role?wt.mc_ev=click&WT.tsrc=Email&utm_term=&utm_content=BLP%27s%20Lawyers%20on%20Demand%20hires%20FT%20GC%20for%20practice%20development%20role&utm_campaign=News%20Alert%20-%209%20July&utm_source=Daily&utm_medium=Email Forget the appointment news (nothing personal, Tim!) but look at how BLP are reacting to the changes in the legal market. For anyone who is 40+ the UK, there is an interesting parallel with what British Airways did with their budget airline called “Fly Go”. The quick version of the story is that they [...]

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It Started With A Tweet – Interview with Bob Gogel, CEO, Integreon

  • It Started With A Tweet – Interview with Bob Gogel, CEO, Integreon

It is amazing the power of Twitter, even as I only use it to 1% of its potential. I’d been reading through the day’s LPO news, working out what to blog about next, and out jumped a story about Cameron McKenna and Osborne Clarke and their outsource provider Integreon. The headlines certainly were all “doom [...]

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Change you HAVE to believe in. It’s not changing back.

  • Change you HAVE to believe in. It’s not changing back.

This is only part of the story and, sadly, misses the global aspect. Change is happening in the legal market across the globe but in particular in the major English-speaking nations. This story could have been as much about London and the UK as the US. [Australia is immune for now, thanks to their commodity [...]

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Does the Law Firm CFO Know What He Is Sitting On? Legal Outsourcing starts at home…

Does the Law Firm CFO Know What He Is Sitting On? Legal Outsourcing starts at home…

  This is an article I had published in Outsource Magazine. The purpose was to give CFOs the data they need to understand the Business Case that they are sitting on…if they look at outsourcing parts of their own Finance Department. For law firms, it is sometimes a bit hard for the CFO to really [...]

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What Law Firm is NOT offering clients LPO/Legal Process Outsourcing?

What Law Firm is NOT offering clients LPO/Legal Process Outsourcing?

Legal Process Outsourcing Here is the quote that all law firms should read – from a major corporate in a major economy. “While the provision of legal process outsourcing (LPO) and alternative fee arrangements weren’t deal breakers, Salter admitted both are competitive points of difference and of growing importance to AMP.” Over the last few [...]

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Mayans and Susskind Are Wrong (partly)

I am indebted to Antony Smith from the firm Legal Project Management for helping me connect my synapses today. But I am certainly in a contrarian mood today, all starting with reading his interview with Richard Susskind. The British Tabloids are a fantastic read, if you can tolerate their jingoism, bias, and historically dubious methods [...]

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LPO M&A

  Expect the usual bunch of postings about “Ten LPO Predictions for 2013″. For me it is pretty easy. Continued Growth The start of the M&A Trend Repeat. The sector has proven itself, the economy is not improving, law firms are waking up to the real vale from Strategic Legal Process Outsourcing, GCs are changing [...]

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RightSourced, Blended LPO

One of the major trends of 2012 has been the “Right Sourcing” and “Blending” of where services are delivered from. Back in the day, my naive expectation was that transactional Legal Services would either be outsourced or insourced (i.e. kept pretty much the same as currently, albeit with a focus on costs). What has happened [...]

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Ultra Onshore LPO

How more “onshore” can you get? London as the new low cost LPO destination? Certainly compared to the traditional legal models, a strong supplier, with strong methodologies and good people can do what is seemingly impossible (but is actually being replicated in other high-cost locations such as New York, Washington DC, etc) i.e. provide better [...]

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The Rest Of The World Is Happening – LPO/Legal Outsourcing

http://www.flickr.com/photos/manhattan-mini-storage/6190370650/in/photostream The picture in the above link offers a parallel to the LPO market. While I am amused that New Yorkers can be so insular (self focused, self-indulgent…you choose the right phrase), in the LPO space we can also be a bit like that. We have a habit of thinking about LPO  ( Legal Process [...]

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When Does LPO Become “Me Too”?

Another day, another announcement that a big organisation – Lloyds Banking Group in the UK – is encouraging (or actually mandating) that their law firms have an LPO solution. As ever, a short headline on the UK’s Legal Week leads to many questions, such as: 1. What will happen if the law firms do not [...]

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Case Studies Needed

I remain impartial about who is the best supplier for any client. We work with clients to assess that on a case by case basis. However, I do like to support any supplier that helps educate the market. Today’s recognition award goes to Pangea3 for getting their case studies out online. One of the current [...]

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LPO in North Korea?

Sadly I don’t think the current Kim is too keen on the rule of law, so I can’t imagine the LPO business there is booming. However, the Integreon job posting below, looking for Korean language skills, did start me thinking. More importantly, as we see the Legal Outsourcing market taking further strides in the US [...]

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