http://www.youtube.com/watch?v=cv8o3LM8gm4&feature=youtu.be See the video here The Bingham McCutcheon announcement has stuck in my head for the last week or so. I know that every client situation is different, but I also thought the legal world had changed. Here’s why I have issues with their strategy.
The lowest investment I’ve ever seen a Law Firm make to establish a centralised delivery centre, of any more than 50 people, is about $3m – and that is on the cheap side. I’d love to know how much Baker & McKenzie or Clifford Chance invested to establish their offshore delivery centres.
About 12 months ago I started to blog on LPO/Legal Outsourcing and my experience as a consultant in the space. What was lacking was a snappy title for the blog. While looking at pictures for the millionth revision of The LPO Program website, I chanced across the image above, and suddenly I had it!
Tomorrow I will give you the answer, but I’ve got 10 minutes before my next client meeting and I know I can fire out about 200 words in that timeframe. Every week I average 3-4 conference calls with prospective Law Firm clients who are further investigating Legal Outsourcing/LPO – in some shape or form. I [...]
I have to admit to divided and confused loyalties. As a Scot living in New York, but spending a good chunk of each month back in the UK, I can at least pretend to be impartial. With that perspective, it is surprising to see how far ahead the London law firms are when it comes [...]
I’m not here to promote Integreon, impressive though they are. For proof of my impartiality I also tweeted a positive message about Pangea3 earlier today. What I liked about this picture was just the sheer size of the numbers involved. The numbers reflect multiple deals – mainly on much shorter contract term than the CMS [...]
Forget scope; this is about philosophy. One of the main findings coming out of our 2012 Global LPO Study is that, while there is a great take up rate, Legal Outsourcing is being used as a tactical weapon, not a strategic solution. While we look for a good time slot to release the Study, I [...]
Another day, another announcement that a big organisation – Lloyds Banking Group in the UK – is encouraging (or actually mandating) that their law firms have an LPO solution. As ever, a short headline on the UK’s Legal Week leads to many questions, such as: 1. What will happen if the law firms do not [...]
I remain impartial about who is the best supplier for any client. We work with clients to assess that on a case by case basis. However, I do like to support any supplier that helps educate the market. Today’s recognition award goes to Pangea3 for getting their case studies out online. One of the current [...]
This is an older posting on the blog, but it is still relevant to any major firm or large GC operating in the US, UK, or beyond. Let me start by deflating the deal a tiny bit and saying that it is certainly not an “Australian First” as the headline on the press release stated. [...]
There has been much talk in the last 18 months about the growth of onshore LPO/Legal Outsourcing delivery. This article in the NY Times captures the wider story affecting financial services in the US, but I wanted to dissect the reasons affecting the legal profession a bit more clearly.
Sometimes it takes a good newspaper article to confirm what we all know is going on. In the UK external investors have been lining up to get involved with law firms. While not an option for US firms, it is actually a REAL OPTION for US law firms to take maximum advantage of LPO or [...]
A few weeks ago RBS announced that they were only going to appoint Law Firms who had an LPO strategy. As a Scot (based in New York, but working in the UK every month) who advises Law Firms and General Counsel on their LPO strategy, the RBS story reminded me of how little attention I’d [...]
Are You Sitting On Hidden, But Valuable, Assets? A while back Integreon published an amusing blog about an LPO business buying a Law Firm. While that is almost legally feasible in the UK it is many years away from being feasible in the US. I just searched for it and, sadly, they have removed it. [...]